Refund Policy

1. Introduction

Welcome to [www.biyzen.com](http://www.biyzen.com) ("Website"). We are committed to ensuring that our customers have a positive experience with us. However, we understand that sometimes circumstances may require a refund. This Refund Policy outlines how we manage refund requests.

2. Eligibility for Refunds

2.1 Eligible Refunds:
- Refunds are only available to students who have made a payment  through our website.
- Refund requests must be made within 7 days of the payment date.

2.2 Non-Eligible Refunds:
- Refund requests made after 7 days will not be considered.
- Partial refunds will not be issued.
- If the student has already availed any service (such as scholarship, stress reliever services, or participation in competitions), a refund will not be issued.

3. Refund Process

3.1 How to Request a Refund:
- Refund requests must be made via email. Please send your refund request to [Your Contact Email].
- Include your name, payment date, and proof of payment (such as a receipt or payment confirmation) in the email.

3.2 Review of Refund Requests:
- Upon receiving your refund request, we will review your request and notify you within 7 business days.
- If your request is approved, your refund will be processed through Razorpay to your original method of payment.

3.3 Refund Processing Time:
- Refunds may take 7-10 business days to process. Please note that the timing may vary depending on your bank or payment provider.

4. Issues Related to Refunds

If you encounter any issues with your refund or have any questions, please contact us at [support@biyscholarship.coml].

5. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

Email: [support@biyscholarship.com]  
Phone: [ +911169653808]  

By using our website and services, you agree to the terms of this Refund Policy.

 

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