Privacy Policy, Terms & Conditions & Refund Policy for StressFree, StressFreePro & BIYZEN

Effective Date: 10 JAN 2026
Applicable Apps/Websites: StressFree App, StressFreePro App, BIYZEN Services

1. Introduction

Welcome to our services. This policy covers all our platforms, including the StressFree App, StressFreePro App, and BIYZEN Website (collectively “Services”). By accessing or using these Services, you agree to the terms below.

We are committed to protecting your privacy, ensuring security of your personal data, and providing a safe digital environment.

2. Information We Collect

2.1 Personal Information

We may collect personal information including:

• Name, Email Address, Phone Number, Address

• Payment Details (processed securely via Razorpay)

• Educational Information (for eligibility, enrollment, or participation)

2.2 Non-Personal Information

• Device information (IP address, browser type, OS)

• Usage data (pages visited, time spent, interactions)

Link for more details: Privacy Policy

3. Use of Information

Your information is used for:

• Delivering Services (scholarships, stress-relief sessions, competitions)

• Communicating updates, promotions, or support responses

• Payment processing and transaction verification via Razorpay

• Improving website and app functionality

• Compliance with legal obligations

4. Disclosure of Information

We may share your information:

• With service providers for payment, app maintenance, or analytics

• When required by law, court orders, or legal procedures

• In the event of business transfers (merger, acquisition, or sale of assets)

Link for more details: Privacy Policy

5. Security Measures

We use appropriate security measures to protect your data. While we strive to maintain security, no online or electronic system is completely secure.

6. Your Rights

You have the right to:

• Access your personal data

• Correct or update inaccurate information

• Request deletion (subject to legal obligations)

• Object to certain data processing activities

To exercise your rights: Contact Support

7. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and customize services. You may accept or reject cookies via your browser settings.

More info: Privacy Policy

8. Third-Party Links

Our apps/websites may contain links to third-party platforms. We are not responsible for the content or privacy practices of these third parties. Please review their policies independently.

9. Refund Policy

• Payments made for subscriptions, courses, or services via the StressFree/StressFreePro apps or BIYZEN services are non-refundable, except in cases of technical issues verified by our support team.

• Requests must be made within 7 days of the transaction through Support@biyzen.com.

• Refund processing (if approved) may take up to 10 business days depending on payment gateway policies.

Link: Refund Policy

10. Terms & Conditions

• Users must provide accurate personal information during registration.

• The Services are intended for individuals aged 13 years or above. Parental consent is required for users under 18.

• Unauthorized use, reproduction, or distribution of content is prohibited.

• We reserve the right to suspend or terminate accounts violating our policies.

• All content, services, and software are provided “as is” without warranties.

• By using our Services, you agree to comply with local laws and regulations.

Link: Terms & Conditions

11. Changes to Policies

We may update this policy at any time. Changes will be posted on the apps/website with an updated effective date. Users are encouraged to review regularly.

12. Contact Information

For questions or concerns regarding this policy, please contact:

• Email: Support@biyzen.com

• Phone: +91 9243719569

By using StressFree, StressFreePro, or BIYZEN services, you consent to this policy.